Privacy Policy
At Koleti Blends ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, subscribe to our communications, or interact with our products and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, subscribe to our newsletter, contact us, or participate in promotions, we may collect:
Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through third-party payment providers)
Any information you voluntarily provide to us
Non-Personal Information
We may automatically collect certain information, including:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Referral sources
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide customer support
Respond to inquiries and requests
Send order confirmations and shipping updates
Improve our website, products, and services
Send marketing emails and promotional offers (you may unsubscribe at any time)
Prevent fraud and protect our business
Comply with legal obligations
3. Payment Processing
We do not store or have access to your complete payment card information. Payments are processed through trusted third-party payment processors that maintain their own privacy and security practices.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
Payment processors
Shipping and fulfillment providers
Website hosting and technology service providers
Email marketing platforms
Government authorities when required by law
These third parties only receive the information necessary to perform services on our behalf.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
You can manage cookie preferences through your browser settings.
6. Email Marketing
If you subscribe to our mailing list, we may send:
Product announcements
Promotions and discounts
Educational tea and wellness content
Company updates
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Koleti Blends does not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child under 13, we will promptly delete it.
9. Your Privacy Rights
Depending on your location, you may have the right to:
Access personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Request information about how your data is used
To exercise these rights, please contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.
11. Health Disclaimer
Koleti Blends offers herbal tea products intended for general wellness and enjoyment. Statements on our website have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult a qualified healthcare professional before using herbal products, especially if pregnant, nursing, taking medications, or managing a medical condition.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Continued use of our website after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Koleti Blends
Email: koletiblends@gmail.com
Website: www.koletiblends.com
Koleti Blends is committed to protecting your privacy while providing high-quality herbal tea products and exceptional customer service.